Consumer is the King of the Market Place

Consumer is the strongest power and deciding factor of market place and it is he who decides either a business is going to continue or not. The business man who is going to keep his customers happy is going to survive and stay back in the market over the long time. He not only survives but earns money also. The owner will try to give good buying experience and it leads to long-returning customer relation. For this employees will be trained properly about treating the customers and the company will spend some money for that as an investment.

Customer has a right to ask for better service and if number of people keep asking for betterment the owner will change his way of dealing with the customer. He has no choice either to change or loose the business. We need not buy and encourage the people who are offering poor service. Being customer if you start raising your voice regarding poor quality of product or service then things starts changing.

I do not mean get into a quarrel, but ask and inform them about poor quality of the product sold what ever it may be. Any way we shall give opportunity to the merchants to correct the errors by complaining to the right people. Talking to your friends and relatives about bad shopping experience is not going to help and know who is the correct person to complain to correct the problem. Actually telling the store owner about the problem is making them a favor and many of them respond positively for that. They got a change to come out with a better employee or plan to give better shopping experience. Any way if the owner has not responded properly so you have a choice of not going to the shop once again. To make the world a better place to live inform the business owners about the problems.



Source by Narash Addagada

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